Shipping & Delivery
Regular shipping rates:
Most U.S. Shipping is below $4.99 for each set. When you order more than one set it reduces the overall shipping cost.
Canadian delivery We currently utilize warehouses in the USA and Canada to ensure you receive your Play Mink Lashes as quickly as possible and to help you avoid paying customs, although we can't guarantee it, we try our very best!
Approximate Delivery Times:
USA - 2-5 business days. Ships with USPS First-Class Mail with Delivery Confirmation
Canada - 2-5 business days. Ships with Canada Post
International - 10-15 business days. Ships with USPS Priority Mail International
Please note that on rare occasions, International orders can take 3-4 weeks. Please allow this time to pass before contacting us about your order.
Duties/Customs - Play Mink Lashes utilizes both warehouses in both the US and Canada to minimize the chance of your order being charged for customs and duties. Although we cannot guarantee that you will not be charged customs or import duties, we try our very best! These customs/duties are charged by your country of residence. However, if you order an item that is out of stock in one of the warehouses, it will be shipped out of the other warehouse increasing the chance you may have to pay duties. On that note, we make every attempt to keep both warehouses stocked so you'll get your Play Mink Lashes as soon as possible with minimal charges.
Tracking Your Order - As soon as your payment has cleared, we will send you an e-mail to let you know your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your Play Mink Lashes are on their way out to you which will include your tracking number and a link to check the journey of your Play Mink Lashes.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Also, please allow 24 – 72 hours for the tracking information to show.
Courier Phone Numbers:
Canada Post: 1-866-607-6301
International USPS: 1-800-222-1811